Suzanne Santiago

EVP, Group Management Director

Suzanne is Never Finished asking questions.

Suzanne is curious, and certainly not bashful. Her favorite words are who, what, where, why, how — and why again. Why? Because she’s a tough-as-nails account lead who values human insight and strategy on every brand she’s touched, from JPMorgan to Chase, AT&T and Amtrak. When she’s not dreaming of floating in the Caribbean, she’s in the office leading the agency’s largest account, FDA Center for Tobacco Products, toward measurable business results — like saving the government $31B in future healthcare costs, by preventing 348K teens from ever experimenting with tobacco — and coaching them to create stories specifically for the digital, social and new media channels where Generation Z “lives.” That’s how you win multiple Effies. No, not bashful at all.